Obey these steps: Close Word and any other Office programs. For products that go through step 1 to 4 stops at step 2. Because Word 2016 is a part of the Office suite of programs, the Office Repair utility works to fix anything horrifically wrong with Word. By default, all of the diagnostic tests are enabled, so you may click on Run Diagnostics to proceed with diagnosis and repair.

After Microsoft Office Diagnostics opens, click Continue on the first page. This document explains how to repair a profile in Microsoft Outlook. To begin, go to the Start Menu > All Programs > Microsoft Office > Microsoft Office Tools, and then click on Microsoft Office Diagnostics. For products that go through step 1 to 3 stops at step 1. Repairing Office Stuck On Step 1 3 Topics Map > Microsoft 365 > Email. Switching to airplane mode will block the user from making or receiving calls. When switching to airplane mode, connect to Wi-Fi. Connect Product progress stops on either of the screens below.ģ) As product registration may not work due to a security app or other apps on your smartphone, switch to airplane mode and then register the product. As the fault most likely lies on the module itself, a service Click Repair button in tool bar, and choose Repair archiver if there is a drop-down list. Step 2: Select corrupted RAR or ZIP file. Step 1: Run WinRAR and in address bar, navigate to the location where the corrupted archive is saved. * This is the case which the Wi-Fi module does not switch to SoftAP mode even after rebooting power. So if you want to repair corrupted archive, you can try to use WinRAR. ② If you cannot see the Wi-Fi network name - Please contact LG service center and say that your Wi-Fi module is not working properly. ① If you can see the Wi-Fi network name - Enter the password by repeating the last 4 letters of Wi-Fi name twice. In your smartphone’s Wi-Fi settings, do you see ‘ LG_Smart_~~~~’ Wi-Fi network? Switch to Wi-Fi mode (Wi-Fi antenna will blink) and retry your product registration.Ģ) When retrying after rebooting power, does the screen freezes at Step 1(or Step 2) again?

* Customer : It stops at “Connect Product” Step 1(or Step 2) page.ġ) Unplug the power cord or use a circuit breaker to power off your product, wait 30 seconds, and resume following the on-screen instructions. On which screen are you experiencing the problem? ■ Starting from ThinQ app’s “Connect Product“ page, user followed on-screen instructions but the page froze at Wi-Fi connection step.

Repairing office stuck on step 1